Members and their customers to benefit from changes to ABTA’s arbitration scheme

ABTA is announcing changes to its arbitration scheme, following the appointment of dispute resolution specialists Hunt ADR who will handle ABTA’s Alternative Dispute Resolution (ADR) schemes from 16 May. While much of the scheme will remain the same, the claim bands will be restructured and simplified, which will lead to some reduction in fees for…

Details

Hunt ADR named as arbitration provider of consumer disputes within the travel industry

Hunt ADR named as arbitration provider of consumer disputes within the travel industry It has been announced today that Hunt ADR Limited has been appointed as the new arbitration and conciliation provider for disputes between consumers and members of ABTA, The Travel Association. Hunt ADR’s Managing Director Gregory Hunt says “This is a very significant…

Details

No change to July deadline for new EU package rules, warns ABTA

No change to July deadline for new EU package rules, warns ABTA ABTA today strove to clarify confusion over compliance to the new European package travel regulations. The association’s chief executive Mark Tanzer stepped in following comments made by new Civil Aviation Authority head Richard Moriarty when he acknowledged a “compromised timescale” for compliance. The…

Details