ABTA makes changes to its arbitration scheme

The restructure and simplification will lead to a reduction in fees ABTA has announced changes to its arbitration scheme that will benefit members and their customers with restructured and simplified claim bands resulting in some reduced fees. The changes follow the appointment of dispute resolution specialists Hunt ADR who will handle the association’s Alternative Dispute Resolution (ADR)…

Hunt ADR named as arbitration provider of consumer disputes within the travel industry

Hunt ADR named as arbitration provider of consumer disputes within the travel industry It has been announced today that Hunt ADR Limited has been appointed as the new arbitration and conciliation provider for disputes between consumers and members of ABTA, The Travel Association. Hunt ADR’s Managing Director Gregory Hunt says “This is a very significant…

No change to July deadline for new EU package rules, warns ABTA

No change to July deadline for new EU package rules, warns ABTA ABTA today strove to clarify confusion over compliance to the new European package travel regulations. The association’s chief executive Mark Tanzer stepped in following comments made by new Civil Aviation Authority head Richard Moriarty when he acknowledged a “compromised timescale” for compliance. The…