Welcome to Travel Arbitration

Travel Arbitration is the UK’s leading arbitration scheme for disputes between holidaymakers and the travel industry. It facilitates the resolution of disputes between holidaymakers and members of ABTA, The Travel Association.

Access to the scheme is only available to those who have first complained to the ABTA member and then gone through the ABTA complaints process. If you have an unresolved complaint with an ABTA member you can contact ABTA by visiting their customer support team at https://abta.com/contact-us.